Sources checked 2026-09-11 · review cycle 30 days
MonoDuty vs Squadcast (SolarWinds Incident Response)
Use current SolarWinds Incident Response scope when evaluating Squadcast. The old brand remains useful for finding documentation, but old pricing tables should not drive the purchase. Compare focused alert ownership with the response and service-context features your team will actually use.
Source review by oncall.fyi editorial team. Publication approved by Burak. Fit guidance is an editorial judgment; delivery reliability has not been independently benchmarked.
Make the decision around your team’s work
Replacing an old Squadcast quote
Rebuild the quote using current Pro, Premium or Enterprise scope. Separate scheduled escalation, postmortem work, incident workflows and SLO tracking. Features included in a historic plan may not map directly to today's named tier.
Paging people in different countries
SolarWinds Pro lists different combined SMS/voice allowances for the US, India and Brazil versus other destinations. MonoDuty uses its own monthly quotas. Estimate the pilot's actual usage and ask how unsuccessful attempts, retries and excess volume are counted.
Keeping service context useful
If runbooks, service graphs or SLOs are part of the purchasing reason, demonstrate how they change the responder's next action. A focused alert workflow may be sufficient when those responsibilities already live elsewhere, but preserve the links and ownership through the migration.
Published scope and cost differences
Facts below link to the provider’s own source. Product names, plan entitlements and pricing can change; check the final quote against your requirements.
MonoDuty
Focused monitoring, incident alerting and on-call ownership.
- Paid entry
- Pro: $9/user/month, up to 25 users. Business: $19/user/month. Paid subscriptions are sales-assisted. Source
- Free scope
- One user; email notifications; 50 incidents/month and 7-day history. Source
- Delivery and limits
- Pro includes 500 SMS and 200 voice notifications/month; Business 2,000 SMS and 500 voice. Confirm destinations and channel availability. Source
- Schedules
- Team schedules with time zones, rotation layers and temporary overrides. Custom escalation policies require Pro or Business; repeated execution is not implemented. Source
- Response workflow
- Incident acknowledgment and resolution are documented. Slack updates are one-way; responders act in MonoDuty or supported response paths. Source
- Monitoring
- HTTP/HTTPS checks run from Helsinki. This is a single-location monitoring worker. Source
Ask during the trial: Require a real missed-acknowledgment test, quota checks and an exit export. Do not assume mobile push, chat-side response actions or repeating escalation loops.
Public sources checked 2026-09-11. No independent reliability benchmark.
SolarWinds Incident Response (Squadcast)
Squadcast's current SolarWinds offering for on-call and incident response.
- Paid entry
- Pro starts at $15/user/month annually; Premium starts at $24. Enterprise requires a quote. Source
- Schedules
- Pro lists schedules, escalation, routing rules and mobile apps. Source
- Response workflow
- Pro includes postmortem templates and automation rules; Premium adds incident workflows, runbooks and SLO tracking. Source
- Delivery
- Pro includes a combined SMS/voice allowance of 100/user for US, India and Brazil, or 25 elsewhere; extra communications cost more. Premium lists unlimited SMS/voice. Source
Ask during the trial: Use the current SolarWinds quote. Pro has region-dependent SMS/voice allowances; do not reuse old Squadcast plan names or assume unlimited communications.
Public sources checked 2026-09-11. No independent reliability benchmark.
What to prove in the trial
- Map one current sender's incident lifecycle to the proposed target and replay duplicates.
- Test escalation to responders in the countries your rotation covers.
- Run the required post-incident or service-context workflow in the exact proposed plan.
- Record the export format, retained history and rollback path under the current contract.
Use synthetic events and agreed test recipients. Keep the current paging route active while you gather evidence, then rehearse rollback before cutover.
Build the paging test checklist →Build your provider shortlist
Choose up to three. Filters show documented workflow scope, sometimes on higher plans. An omitted match means this inventory has not established the requirement. Your choices, prices and evidence stay in this browser; save a dated result below.
Compare the cost of the scope you need
All values are USD. These are editable planning estimates. A base price does not prove feature parity. Blank extra costs remain unknown; taxes, negotiated discounts and migration effort are excluded. Twelve-month totals are a projection, not an annual contract quote.
MonoDuty
Published monthly rate; confirm order terms. Source checked 2026-09-11.
5,000 incidents/month, 30-day history, 10 custom policies; SMS/voice quotas apply.
$45.00 / month
$540.00 projected over 12 months
Base estimate only. Required extras are not confirmed.
Record trial evidence (0/6)
Record a test date and observed result for each requirement. Text being present is not independent validation. Use roles and synthetic incident IDs.
SolarWinds Incident Response (Squadcast)
Monthly equivalent, billed annually. Source checked 2026-09-11.
Region-specific communication allowances and overages apply.
$75.00 / month
$900.00 projected over 12 months
Base estimate only. Required extras are not confirmed.
Record trial evidence (0/6)
Record a test date and observed result for each requirement. Text being present is not independent validation. Use roles and synthetic incident IDs.