Sources checked 2026-09-11 · review cycle 30 days
MonoDuty vs FireHydrant
Evaluate FireHydrant when repeatable incident coordination and runbooks are central to the requirement. Evaluate MonoDuty when the first job is detecting a condition and establishing an owner. Both still need the same delivery, acknowledgment and fallback evidence.
Source review by oncall.fyi editorial team. Publication approved by Burak. Fit guidance is an editorial judgment; delivery reliability has not been independently benchmarked.
Make the decision around your team’s work
A runbook must actually run during the incident
Choose a scenario that needs declaration, a service owner, a communication step and a retrospective. Test the actions with FireHydrant's proposed tier and count required integrations. For a focused MonoDuty workflow, identify which of those responsibilities remain in your existing systems.
A per-responder price is not the complete quote
FireHydrant's pricing page lists a responder price, SMS/voice purchases and a Signals FAQ based on alerts sent. Keep those items explicit and obtain a complete quote. The worksheet's extra-cost field exists for this reason; entering zero is a planning assumption, not a verified free allowance.
Noisy sources can affect operations and cost
Replay a representative, sanitized stream including duplicates and recovery. Record the resulting incidents, counted alert usage and actual notifications. Fix unnecessary source volume before relying on a usage estimate or moving the production sender.
Published scope and cost differences
Facts below link to the provider’s own source. Product names, plan entitlements and pricing can change; check the final quote against your requirements.
MonoDuty
Focused monitoring, incident alerting and on-call ownership.
- Paid entry
- Pro: $9/user/month, up to 25 users. Business: $19/user/month. Paid subscriptions are sales-assisted. Source
- Free scope
- One user; email notifications; 50 incidents/month and 7-day history. Source
- Delivery and limits
- Pro includes 500 SMS and 200 voice notifications/month; Business 2,000 SMS and 500 voice. Confirm destinations and channel availability. Source
- Schedules
- Team schedules with time zones, rotation layers and temporary overrides. Custom escalation policies require Pro or Business; repeated execution is not implemented. Source
- Response workflow
- Incident acknowledgment and resolution are documented. Slack updates are one-way; responders act in MonoDuty or supported response paths. Source
- Monitoring
- HTTP/HTTPS checks run from Helsinki. This is a single-location monitoring worker. Source
Ask during the trial: Require a real missed-acknowledgment test, quota checks and an exit export. Do not assume mobile push, chat-side response actions or repeating escalation loops.
Public sources checked 2026-09-11. No independent reliability benchmark.
FireHydrant
Incident coordination and runbooks with Signals on-call and alerting.
- Paid entry
- Pro: $25/responder/month, billed annually. Enterprise pricing is custom. Source
- Free scope
- Incident Management free tier lists ten responders, two runbooks and three integrations; that is not a full paid paging entitlement. Source
- Response workflow
- Pro lists a service catalog, five runbooks, Slack/Teams chatbot and on-call scheduling with unlimited escalation policies. Source
- Cost checks
- SMS and voice are purchased separately. The FAQ says Signals is charged by alert volume; do not use the responder price as a complete paging quote. Source
Ask during the trial: Request a complete quote including Signals volume and SMS/voice. Its pricing page lists a responder price but also says Signals is charged by alerts sent.
Public sources checked 2026-09-11. No independent reliability benchmark.
What to prove in the trial
- Replay duplicate and recovery events while recording counted alerts and notifications.
- Complete a scheduled escalation with SMS or voice enabled in the proposed plan.
- Run the required coordination and retrospective steps using the needed integrations.
- Reconcile responder, Signals-volume and communication costs before cutover.
Use synthetic events and agreed test recipients. Keep the current paging route active while you gather evidence, then rehearse rollback before cutover.
Build the paging test checklist →Build your provider shortlist
Choose up to three. Filters show documented workflow scope, sometimes on higher plans. An omitted match means this inventory has not established the requirement. Your choices, prices and evidence stay in this browser; save a dated result below.
Compare the cost of the scope you need
All values are USD. These are editable planning estimates. A base price does not prove feature parity. Blank extra costs remain unknown; taxes, negotiated discounts and migration effort are excluded. Twelve-month totals are a projection, not an annual contract quote.
MonoDuty
Published monthly rate; confirm order terms. Source checked 2026-09-11.
5,000 incidents/month, 30-day history, 10 custom policies; SMS/voice quotas apply.
$45.00 / month
$540.00 projected over 12 months
Base estimate only. Required extras are not confirmed.
Record trial evidence (0/6)
Record a test date and observed result for each requirement. Text being present is not independent validation. Use roles and synthetic incident IDs.
FireHydrant
Monthly equivalent, billed annually. Source checked 2026-09-11.
Incomplete total until Signals alert volume and SMS/voice are quoted.
$125.00 / month
$1,500.00 projected over 12 months
Base estimate only. Required extras are not confirmed.
Record trial evidence (0/6)
Record a test date and observed result for each requirement. Text being present is not independent validation. Use roles and synthetic incident IDs.